Effective Date: 1/1/2025

Alexa's Tree Service LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, forms, services, and communication channels. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect We may collect the following types of personal information:

Name

Phone number

Email address

Physical address

Details about your home improvement project

Communication preferences

We collect this information when you:

Submit a form or request a quote

Contact us via phone or email

Opt in to receive text messages or promotional offers

2. How We Use Your Information We use the collected information to:

Provide the services you request

Respond to your inquiries

Schedule appointments or consultations

Send important updates, promotions, or service-related messages via SMS or email

Improve our website, services, and customer support

We do not sell, rent, or trade your personal information to third parties.

3. SMS and Email Communication By providing your phone number or email address, you agree to receive communication from Alexa's Tree Service LLC related to and other relevant updates. By opting in via our form or providing your phone number, you consent to receive SMS messages from Alexa's Tree Service LLC.

Expect up to 5-10 SMS messages per week, depending on your activity.

Message and data rates may apply depending on your mobile plan

Reply STOP to unsubscribe or opt-out, or HELP for assistance. Message & data rates may apply. For email communication, you can opt-out by clicking Unsubscribe in emails.

For assistance, contact us at [email protected] or 360-723-6688

4. How We Protect Your Information We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. These include:

Secure form submissions

Restricted access to customer data

We use third-party messaging services to send SMS on our behalf. Your phone number is shared solely with these providers and only for the purpose of delivering messages to you.

However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-Party Services We may use third-party tools and services (e.g., scheduling, forms, analytics, or marketing tools) that collect information on our behalf. These third parties are bound by their own privacy policies, and we are not responsible for their practices.

6. Children’s Privacy Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

7. Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top of this page. Your continued use of the website constitutes your acceptance of the revised policy.

8. Contact Us If you have any questions about this Privacy Policy, please contact us:

Alexa's Tree Service LLC
305 West 31st St, Vancouver, WA, 98660
Phone: 360-723-6688
Email: [email protected]